m666com Privacy Policy

1 Who We Are

m666com is an online gaming platform providing Casino, Live Casino, Bingo, Sports Betting and related services to players in Pakistan. When this policy refers to "m666com", "we", "us" or "our", it means the m666com platform and its operating entity.

m666com acts as the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about this policy or about how your data is handled, please contact our support team via live chat — available 24/7 on the platform.

2 Data We Collect

m666com collects personal data in two main ways: information you provide to us directly, and information that is collected automatically when you use the platform.

2.1 Information You Provide

• Registration details: Your full name, date of birth, mobile number, email address and the password you create when setting up your account.
• Identity verification documents: Where we ask you to verify your identity before processing a withdrawal, you may be asked to provide a copy of a valid government-issued ID or other supporting documentation.
• Payment information: Details related to your PKR deposits and withdrawals — such as your JazzCash or Easypaisa mobile number, Raast ID or bank account details used for transactions.
• Support communications: Records of any conversations you have with the m666com support team via live chat, including the content of those conversations.
• Responsible gaming requests: If you set deposit limits, request a break or apply for self-exclusion, we record that information to ensure your instructions are implemented and maintained.

2.2 Information Collected Automatically

• Device and browser data: Your device type, operating system, browser version and screen resolution — used to optimise the platform experience for your device.
• IP address and location data: Your IP address and general geographic region, used for security monitoring and fraud prevention.
• Session and usage data: Pages visited, games played, session duration, betting and deposit activity — used to maintain your account records and improve platform features.
• Cookie and tracking data: See Section 6 for a full explanation of how we use cookies and similar technologies.

3 How We Use Your Data

The personal data we collect is used for the following purposes:

We do not use your personal data for any purpose that is incompatible with the purposes listed above. If we ever need to process your data for a new purpose, we will update this Privacy Policy and notify you accordingly.

4 Legal Basis for Processing

m666com processes your personal data on the following legal bases:

• Contract performance: Processing your registration details, deposits, withdrawals and account activity is necessary to fulfil the contract between you and m666com when you create an account and use the platform.
• Legitimate interests: We process certain data — such as IP addresses, device information and session activity — on the basis of our legitimate interest in keeping the platform secure, detecting fraud and maintaining fair play across all games and markets.
• Legal obligation: Where we are required to verify your identity or retain transaction records, we process that data to comply with applicable legal and regulatory requirements including anti-money laundering obligations.
• Consent: Where you have opted in to receive marketing communications — such as PSL promotion alerts or bonus notifications — we process your contact details on the basis of your consent. You may withdraw this consent at any time.

5 Payment Data and PKR Transactions

All financial transactions on m666com are processed in Pakistani Rupees (PKR). When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, Bank Transfer or another supported payment method, we collect and retain the transaction details necessary to process that payment and maintain your account records.

We do not store full payment credentials — such as complete bank account numbers or wallet PINs — beyond what is strictly necessary for transaction processing. Payment data is held securely and access is restricted to authorised personnel involved in transaction processing and fraud prevention.

Your payment details will only be used to:

• Process your deposits and withdrawals in PKR.
• Verify that your payment method belongs to you as part of the account verification process.
• Investigate and resolve any disputed or flagged transactions.
• Comply with anti-money laundering and identity verification requirements.

6 Cookies and Tracking Technologies

m666com uses cookies and similar tracking technologies on the website and mobile App. Cookies are small text files stored on your device that help us recognise you when you return to the platform and allow certain features to function correctly.

6.1 Types of Cookies We Use

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate between pages and security cookies that help us detect unusual activity. You cannot disable essential cookies without affecting platform functionality.
• Functional cookies: Remember your preferences such as language settings, last visited game section and notification preferences, so you do not have to re-enter them every time you visit.
• Analytics cookies: Help us understand how players use the platform — which pages are visited most, where players spend time and where technical issues occur. This data is aggregated and not linked to your individual identity.
• Marketing cookies: Only placed if you have given your consent to receive personalised promotional communications. These help us show you relevant bonus offers and promotions based on your activity on the platform.

6.2 Managing Cookies

You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies, though doing so may affect how certain parts of the m666com platform work. You can also manage marketing communication preferences directly through your account settings at any time.

7 Data Sharing and Third Parties

m666com does not sell, rent or trade your personal data to third parties for their own commercial purposes. We do, however, share data with a limited number of third-party service providers where it is necessary to operate the platform. All such sharing is governed by strict data processing agreements.

7.1 Service Providers

• Payment processors: JazzCash, Easypaisa, Raast and banking partners receive the transaction data required to process your PKR deposits and withdrawals.
• Identity verification providers: Where enhanced verification is required, a specialist third-party service may process your identity documents on our behalf.
• Game content providers: Third-party game studios that supply Casino, Live Casino and Bingo content may receive session identifiers necessary to deliver and record game outcomes. They do not receive your full personal profile.
• Analytics providers: Aggregated, anonymised usage data may be processed by analytics tools to help us improve the platform. This data cannot be used to identify individual players.

7.2 Legal Disclosures

m666com may disclose personal data to relevant authorities where required to do so by applicable law, court order or legitimate legal process. We will only make such disclosures to the extent required and will take reasonable steps to notify you where we are legally permitted to do so.

8 Data Retention

m666com retains your personal data for as long as your account is active and for a defined period after account closure. The specific retention period depends on the type of data and the reason it was collected:

• Account data: Retained for the duration of your account and for a period after closure to allow for the resolution of any outstanding disputes or regulatory inquiries.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum period to comply with financial record-keeping requirements applicable to online gaming transactions.
• Identity verification documents: Retained securely for the period required by applicable verification and anti-money laundering obligations, after which they are deleted.
• Support communications: Chat records are retained for a reasonable period to allow us to refer back to previous interactions and resolve recurring issues effectively.
• Marketing consent records: Retained for as long as you remain opted in, and for a reasonable period after any opt-out to demonstrate compliance.

When data is no longer required for any lawful purpose, we delete it securely. You may request early deletion of your personal data by contacting support — subject to any legal retention obligations that override that request.

9 Your Rights Over Your Data

Every m666com account holder has the following rights in relation to their personal data. To exercise any of these rights, contact our support team via live chat and we will respond promptly.

10 Security Measures

m666com takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, misuse or disclosure.

• SSL encryption: All data transmitted between your device and the m666com platform is protected by SSL/TLS encryption, ensuring that your login credentials, payment details and personal information cannot be intercepted in transit.
• Access controls: Access to personal data and account information is restricted to authorised m666com personnel who need it to carry out their specific responsibilities. All access is logged and monitored.
• Secure data storage: Personal data and transaction records are stored on secured servers with restricted physical and network access.
• Fraud monitoring: Automated systems monitor account activity for signs of unusual behaviour, unauthorised access attempts and suspicious transaction patterns in real time.
• Account security: You play an important role in keeping your own account secure. Use a strong, unique password, do not share your login details with anyone, and contact support immediately if you suspect unauthorised access.

Despite our best efforts, no online platform can guarantee absolute security. If you become aware of any security concern relating to your m666com account, please contact us via live chat without delay.

11 Children and Minors

The m666com platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and you believe that a minor has registered an account or submitted personal data on m666com, please contact us immediately via live chat so that we can investigate and take appropriate action.

Any account found to belong to a person under 18 will be closed immediately and any associated data will be deleted in accordance with this policy and applicable legal requirements. We encourage parents and guardians to use device-level parental controls to prevent minors from accessing online gaming platforms.

For guidance on responsible gaming tools including self-exclusion and account controls, please visit our Responsible Gaming page.

12 Updates to This Policy

m666com reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Where the changes are significant, we will also notify registered players through their account contact details where appropriate.

We encourage you to review this Privacy Policy periodically. Your continued use of the m666com platform after any update is published constitutes your acceptance of the revised policy. If you do not agree with the updated Privacy Policy, you should stop using the platform and contact support to request account closure.

13 Contact and Data Requests

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how m666com handles your personal information, please get in touch with our support team. We are available 24 hours a day, 7 days a week.

When contacting us about a data request, please include your registered mobile number or email address so that we can locate your account and process your request efficiently. We may ask for additional verification to confirm your identity before fulfilling a data access or deletion request.

For more information on your rights and responsibilities as an m666com player, please also review our Terms and Conditions.